Cherub Pores Blackhead Pore Vacuum | Frequently Asked Questions
Below FAQ are some common concerns of our customers. If you have other questions, please just send it to
We accept payments through the secure Paypal platform. You do not require a Paypal account however, to complete a purchase.
From the time you've placed your order, you have precisely 12 hours to cancel your order. Contact us via our support page and we'll fulfill the request.
The shipping and delivery time is separate from the handling and processing time. Processing may take up to 3 days while shipping and delivery will take an addition 5-6 days.
Yes, we will assist you to install the template if needed
Yes. The blackhead vacuum comes securely packaged in a box.
We have a 30 day Refund Policy. This policy is valid so long as the product hasn't been opened and is in the original condition it came in. Should you meet these conditions contact support to request a refund. Upon contacting us we'll walk you through the refund process, and issue your refund via the method of payment used to fulfill the order.
Most blackhead vacuums create a suction that isn't suitable for the skin due to excessive vacuum power. However, the Cherub Pore Blackhead Vacuum uses a kind of suction that breaks up the blackheads before extracting them from the skin. This method of suction prevents blood vessel damage and eases bruising.
The Skin Care Blog is updated every week with as many blog posts as we can dish out. We try to aim from anywhere between 20-40 blog posts per month.
Yes, we provide customer servie 24/7. We try to answer all emails within 3 hours from the time of notification.
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